We want you to be completely satisfied with your new purchase. If you're not happy, send it back, it's that easy! We will gladly accept unworn, unaltered or unused merchandise in sellable condition for a full refund within 14 days* of purchase.
Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email when a refund is issued.
RETURNS
Please follow the instructions below.
1. To initiate a domestic return, send an email to Returns@ExpEssentials.com
2. Include your order # and the reason for the Return.
3. Identify the items, reason and provide pictures, if applicable.
4. You will receive an email with further information on how to complete your return within one business day.
5. Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once the refund has been issued.
We will refund the price of the merchandise including any taxes you were charged (excluding all applicable shipping charges) upon receiving the return. Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement. All items marked “Final Sale” are considered final sale and cannot be returned once purchased.
HOW TO EXCHANGE
ExpEssentials.com does not offer an exchange policy. We suggest you follow the return policy steps above for the items you wish to exchange and go to www.ExpEssentials.com to submit a new order for your new items.
SEND US AN E-MAIL
Email us anytime at support@ExpEssentials.com
If you contact us after business hours, we will get back to you the following business day.
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